Due to the handmade nature of my items, I don't accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.
Each piece is custom and handwritten, so all sales are final. It is the customer's responsibility to read and understand what is included in the listing. Any specifications or requirements outside of what is stated in the item details/description must be discussed prior to purchasing.
If you are unsatisfied with any product for any reason please feel free to contact me. I will make every effort to resolve the issue. I want you to be happy with your purchase!
Since these are handmade items, variations and textures are normal. There will be slight variations in the sizing, coloring, and lettering, from the image in the listing provided. This adds character and each piece is unique in itself!
Measurements are listed so please check before purchasing. Photos are enlarged to show detail. Bottom line - If you are unsure of anything listed, please ask.
Please contact me if you would like to purchase pieces and you do not live in the US. I can give you approximate shipping costs and delivery timeframes.
California customers must pay sales tax.
Please make sure your shipping address is accurate. I will be sending your package to the address listed, unless you tell me otherwise at the time of purchase. Also, please make sure that your address is "safe" to receive items. I cannot refund your purchase if they attempt to deliver your package or if it has been marked as 'delivered'.
Please check the item page to see turnaround time for a specific product. If you have a custom order, I will be sure to let you know the time frame in which your package will be shipped. Delivery Confirmation is added to every shipment. You will receive an email with tracking info once it ships.
I do offer local pickup if you are in the San Diego area. Please use the LOCAL shipping option at checkout. If you've already purchased and want to switch to a local pickup, I can refund your shipping costs. Just for reference, I live in the 92115 zip code.
NOTE: All shipping turnaround times are an estimation, and an actual delivery varies depending on the weather, holidays, and other unknown reasons.